FAQs - Iprojects, Insurance Service Providers USA
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What is iProjects?

iProjects is  a boutique Insurance & HealthCare focused Outsourcing Solution Sales Firm with sweet spot in BPO, Call Center and Technology.

How exactly iProjects help Insurance Carriers & Insurance Service Companies?

Welcome to iProjects where Outsourcing is Delivered end-to-end. Our HealthCare and Insurance Technology, BPO & Call Center Solutions are cheaper, faster and better. We have focused and consultative approach to map your pain-points. Our Service Providers are best-in-class with proven delivery records for Insurance & HealthCare Projects. We could manage your entire Business Processes, RFP, RPO, Application Development, System Integration, Document Management, Analytics and M&A, to give you the competitive advantage and tangible cost containment.

Define iProjects?

  • iProjects is a bridge between end clients and service providers
  • iProjects enables Offshore Service Providers to get access to American Outsourcing opportunities
  • iProjects consulting services to Insurance Carriers, TPA firms, Health Plans, PBM, RBM & MSO companies is absolutely free
  • iProjects constantly vet and track changes around BPO, Technology and Call Center space so that its clients get State-of-the-Art solutions for efficiency and cost containment
  • iPrpjects brings guaranteed cost savings. Usually 50% or more in Year 1
  • iProjects guarantees best price-point solution in the industry
  • iProjects works with large, mid-size and small firms looking for Outsourcing benefits

Why should we Outsource via iProjects?

iProjects sponsored & managed Outsourcing enables you to create more for less cost. It gives you access to best in class brainpower and innovation that creates more jobs than it destroys. Outsourcing enables you to focus on your core strengths and gives your cheaper, better and faster results.

Why not to have own employee than to Outsource via iProjects?

Today having non critical functions in-house is an expensive luxury. The average hourly rate for full time employees in the U.S. is between $25 -$75 including benefits, overhead, etc. Individual consultants and consulting firms in the U.S. charge at a much higher hourly rate, often over $100 per hour. In comparison, outsourcing cost shall be between $10-$45 per hour depending upon the complexity of the projects & skill sets required.

Is large Outsourcing American / Indian vendors not a safer bet vis-à-vis iProjects?

Large American / Indian Outsourcing firms are great companies. But, they focus at Tier 1 corporations with huge Outsourcing budget. www.iProjects.in is a focused Insurance & HealthCare Outsourcing Solutions firm that will help you get your BPO, Call Center and Technology needs delivered end-to-end within your limited budget.

Will my Intellectual Property (IP) be safe in Outsourcing through iProjects?

Outsourcing has now reached maturity and our vendors are professional lot. Before we exchange notes, we sign NDA. We will ensure protection and security of your data, IP, unique ideas guaranteed.

What is the sweet spot for iProjects?

iProjects is a focused Insurance & HealthCare B2B Outsourcing firm. However, our sweet remains Claims BPO, Member & Provider Call Center, Clinical Services, Utilization Management, Document Management, Web Solutions and Consulting Services.

Is it true that iProjects will help us reduce our operational cost by 50%?

We are confident that we could help you cut your cost by 50% in Year 1. Here is a sample of Price Matrix vis-à-vis competition.

Insurance & HealthCare Workflows You may be paying today iProjects Delivery Cost
BPO Medicare HMO BPO $18.0 PMPM $7.0 PMPM
RBM BPO $5.0 PMPM $2.00 PMPM
TPA Support $5.0 PMPM $2.0 PMPM
Medicaid BPO $15.0 PMPM $7.0 PMPM
PBM BPO $2.0 PMOM $0.50 PMPM
Claims BPO $15.0 Per Hour $7.0 Per Hour
Underwriting BPO $15.0 Per Hour $7.0 Per Hour
Intake & Data Entry BPO $15.0 Per Hour $7.0 Per Hour
Mailroom Operations $15.0 Per Hour $7.0 Per Hour
Call Center Outbound $18.0 Per Hour $9.0 Per Hour
Inbound $15.0 Per Hour $7.0 Per Hour
Technical Help Desk $30.0 Per Hour $15.0 Per Hour
Technology Web Development $43.0 Per Hour $20.0 Per Hour
ADM $70.0 Per Hour $35.0 Per Hour
System Integration $120.0 Per Hour $60.0 Per Hour
Project Management $150.0 Per Hour $75.0 Per Hour

How do I contact iProjects?

Global HQ - iProjects

20 2nd Street, Suite 1803, Mandalay, Jersey City, New Jersey 07302, USA

Phone no. : +1 201.258.4704

New York - iProjects

40 West, 25th Street, 6th Floor, New York City, New York 10010, USA

Phone no. : +1 201.258.4704

India - iProjects

A – 504, Galleria Business Park, Hiranandani Gardens, Powai, Mumbai 400076, India

Phone no. : +91-9820255292